The best GSA for all companies
in the Travel and Hospitality Industry
ITSC stands for International Travel Support Center and is a well-known Global Sales Agency (GSA) in the European Travel Industry. ITSC has presence in the Netherlands, Belgium, Luxembourg, Germany, Switzerland and the UK. With a team of strong sales professionals, ITSC represents high quality companies including Marriott Hotels International and Hertz Rent A Car. The focus of ITSC’s associates is to provide sales development, account management and to grow loyalty and revenue. All account managers have a strong knowledge about the travel industry and intermediary market and have a wide sales network. Choosing for ITSC means choosing for commitment, dedication and revenue streams.
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Our focus areas
Pleased to meet you
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Frank Classen -
Bauke Boogers -
Stephanie Maxein -
Yvo van der Tol -
Debbie Hendriks -
Katinka Ros -
Robbert-Jan van Zelst -
Kelly Doherty -
Pavel Yarema -
Maaike van der Kuij -
Sanne Broug -
Roel Bouten -
Sandra van der Wal -
Maarten Pijpers -
Madelon van Overbeek
Success is a journey, not a destination. Let's travel together!
If you'd like to learn more about ITSC, the associates and the opportunities... be invited to give us a call.
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Frank Classen
Managing Director International Travel Support Center
Being a sailor Frank is always finding a way to adjust the sails in order to move forward. Together with the team, he has been able to realize year-on-year growth for the partners of ITSC. Frank has experience in hopitality, aviation, transport, online and paymentsolutions. Frank leads the ITSC team with a strategic focus and offers a solid base for associates to grow and to accelerate.
With a Bachelor in Economics and a Commercial Director career at Renaissance Hotels and Hertz Rent A Car, Frank has the power and the knowledge to lead the ITSC boat on wild oceans and calm seas.
With a Bachelor in Economics and a Commercial Director career at Renaissance Hotels and Hertz Rent A Car, Frank has the power and the knowledge to lead the ITSC boat on wild oceans and calm seas.
Bauke Boogers
Global Account Director
Already at high school Bauke knew she wanted to work in a dynamic environment with a good mix of sales and travelling. After graduating in tourism management she built up experience in the airline industry before moving into hospitality. Bauke started at ITSC in '98, having the ideal sales role in mind. Nowadays she is managing the Marriott Account at ITSC with a great enthusiasm and passion. When celebrating 15 years with ITSC she felt like it was only the start of so many great years to come. Bauke developed strategic relationships with the key buyers in primary buying locations with the purpose of mapping all revenue streams to grow share and drive revenue and roomnights for Marriott International.
Stephanie Maxein
Director of Sales
Stephanie has a wide experience in the European travel industry. She holds a Degree in Tourism. Stephanie worked in operations for American Express Business Travel and in Account management for a leading DMC in Amsterdam (NL). Stephanie started her career at ITSC in the role of Sales Manager and is nowadays leading the Global sales team for Hertz in the Benelux, Germany, Switzerland and the UK market. Stephanie has the German pünktlichkeit, the continuous ambition to drive business and to make sure Hertz business is growing year-on-year.
Yvo van der Tol
Business Development Manager
Imagine a person that is always seeing a business opportunity, that is able to link the right people together and has the widest network in the European travel industry. This person is Yvo, a true entrepreneur with passion for sales, people and teamwork. Yvo started his career in the hospitality industry and expanded his experience in the airline industry for the last 5 years. Yvo built a strong reputation throughout the years. The inspiring way of doing business is appreciated by colleagues and business partners.
Debbie Hendriks
Account Manager
With a background in the leisure travel market and a wide experience managing key accounts, Debbie is a valuable player in the ITSC field. Debbie manages a large portfolio of Travel Management Companies (TMC’s) and is a travel agent training specialist. Marketing planning, developing TMC incentives, hosting workshops and presentations, organizing educationals and monitoring the bookings of the client portfolio are Debbie’s main strengths and responsibilities.
Katinka Ros
Sales Support Manager
A sales team needs a solid base and ITSC has found this base in the supporting qualities of Katinka. Organizational skills were developed in the role of wedding planner where Katinka was proven to be immune to stress. In a reservations and banquet sales role Katinka received several Spirit to Serve Awards. At ITSC Katinka supports the team of sales and account managers in a large variety of responsibilities.
Robbert-Jan van Zelst
Global Account Manager
On June 1st 2016 Robbert-Jan has started in the Global Account Manager role at ITSC, representing Marriott Hotels International for the Corporate Accounts in the Benelux market.
Robbert-Jan has proven to be a successful player in the Hotel Sales environment with a 5-year experience at Marriott.
His enthusiasm, drive, loyalty and sense of humor are contributing to the pleasant relationships he has built with both internal and external stakeholders.
" I can’t wait to continue building on existing relationships and to further develop the client portfolio. The professional and going above-and beyond mentality of the ITSC perfectly matches my work ethics and I’m excited to be part of the team and the Marriott Global Sales Organization now".
Robbert-Jan has proven to be a successful player in the Hotel Sales environment with a 5-year experience at Marriott.
His enthusiasm, drive, loyalty and sense of humor are contributing to the pleasant relationships he has built with both internal and external stakeholders.
" I can’t wait to continue building on existing relationships and to further develop the client portfolio. The professional and going above-and beyond mentality of the ITSC perfectly matches my work ethics and I’m excited to be part of the team and the Marriott Global Sales Organization now".
Kelly Doherty
Sales and Account Manager UK
With a background in both the hospitality,- and airline industry, Kelly brings a wealth of knowledge to the UK team. Kelly is a people-person who aims to build strong business relations with her clients and industry partners. Kelly manages a large portfolio of Travel Management Companies (TMC’s) and has proven to be successful in this intermediary environment. Marketing planning, developing TMC incentives, hosting workshops and presentations and monitoring the bookings of the client portfolio are Kelly’s key focus area.
Pavel Yarema
Business Analyst
Pavel studied at the Moscow State University where he graduated for his Master's degree, Computational Mathematics and Cybernetics. After graduating Pavel studied at the Erasmus University in Rotterdam for the Master's degree, Business Administration and Management.
A gained success without a solid analytical base is a lucky shot in the eyes of Pavel. He is eager to get the figures right, to have a clear insight in the business mix and to work hand-in-hand with the account managers to provide reporting that supports the overall business opportunities.
A gained success without a solid analytical base is a lucky shot in the eyes of Pavel. He is eager to get the figures right, to have a clear insight in the business mix and to work hand-in-hand with the account managers to provide reporting that supports the overall business opportunities.
Maaike van der Kuij
Sales Manager Tours Benelux, UK, Germany and Switzerland
With a wide experience in the leisure and business travel industry, Maaike is as a valuable asset to the ITSC team. The dynamics of the tour business demands an eye for detail without losing the bigger picture. Being a goal driven sales person, Maaike knows not only where she wants to get but also how to achieve it. She exceeds the highest expectations of her client portfolio. Luckily Sales is not only about targets, but also about building strong relationships. When asking Maaike how it feels to work at ITSC; “Surrounded by an inspirational group of people, building strong relationships, forwarding the positive energy and getting things done!”
Sanne Broug
Sales Executive Teldar Travel
Sanne is ITSC’s shining star in the leisure market. With a background in tour operating and Destination Management, Sanne developed herself in different fields. She is strong in client relationships, has a clear view and always walks the extra mile to make things happen. She has built up a great knowledge of the hotel industry and with her wide experience in the Travel industry Sanne has the passion to represent Teldar Travel in the Netherlands. Besides her job, Sanne loves going out for dinner with family & friends and is a proud mother of a daughter and a son.
Roel Bouten
Roel has a long history of working in the hospitality and aviation (tourism) industry. In his last role he was responsible for the TMC segment in the Netherlands, Ireland and the United Kingdom at Air Berlin. From December 2017 onward he is managing the TMC business in German and Switzerland for Hertz Car Rental. He is looking forward to bringing his international experience to use for ITSC.
Roel has lived in both Switzerland and Germany and speaks German very well. He is a passionate traveler and likes to play tennis and golf. He is enthusiastic to meeting you in person to strengthen the existing relationships or building new partnerships.
Roel has lived in both Switzerland and Germany and speaks German very well. He is a passionate traveler and likes to play tennis and golf. He is enthusiastic to meeting you in person to strengthen the existing relationships or building new partnerships.
Sandra van der Wal
Manager Miles Attack NL
Sandra worked for 5 years at Thomas Cook and her background in relationship management fits very well with the role at ITSC. Being responsible for the Loyalty program 'Miles Attack' Sandra builds on relationships with both travel agents and industry partners.
Miles Attack is - like Teldar Travel - part of the GEKKO Group which has its headquarters in Paris, France. Together with the marketing team at HQ, Sandra has tailor made the website of Miles Attack for the Dutch market.
Sandra is fun to work with, has an eye to detail and a catching enthusiasm!
Miles Attack is - like Teldar Travel - part of the GEKKO Group which has its headquarters in Paris, France. Together with the marketing team at HQ, Sandra has tailor made the website of Miles Attack for the Dutch market.
Sandra is fun to work with, has an eye to detail and a catching enthusiasm!
Madelon van Overbeek
Sales & Operations Support
As one of our most recent new team members Madelon brings in additional value because of her broad background of experience in Sales & Marketing, especially in the hospitality industry. Madelon is combining her previous gained experience with passion for the Travel Industry. With her commercial and organizational skills Madelon complements our team in supporting Sales & Marketing and Operations.
“I am very excited to join the ITSC team, especially because I experience a very professional, dynamic and inspiring team. It is our joint ambition to excel at customer relationships and to provide the highest possible service to our stakeholders.”
“I am very excited to join the ITSC team, especially because I experience a very professional, dynamic and inspiring team. It is our joint ambition to excel at customer relationships and to provide the highest possible service to our stakeholders.”